Frequently Asked Questions
Lumer fins are designed to hold the foot firmly without compressing it. We recommend picking your regular size, neither one size larger nor one size smaller.
A regular fin allows you to swim in water, while Lumer is designed to walk as if you were walking on land, thus opening up a wide range of uses.
Lumer can be used for muscle training by stimulating the legs and the lower back, for rehabilitation of the lower limbs, but also to enjoy water effortlessly.
Yes, and many healthcare professionals have attested to the effectiveness of Lumer for rehabilitation (find their testimonies here). When in doubt, it is always recommended to seek advice from your doctor.
Lumer can be used everywhere you can enter the water : in the pool, at the sea, in a lake...
Children can use Lumer, always with a parent or legal guardian and under constant supervision ; at sea, always under the supervision of adults and an accompanying boat, especially away from areas with a lifeguard on duty to avoid any accidents such as cramps in the event of exertion.
Lumer is not a substitute for a buoy or life jacket, and MD Future cannot be held responsible for failure to comply with the instructions provided in the event of an accident.
After warming up, wet both the Lumer fins and your feet, then put them on with the help of the tabs on each side of the shoe.
Retrouvez les instructions en détail sur la notice
Wash your Lumer fins under clear water after each use and let them air dry. Store the fins in a dry and ventilated place, away from light.
Retrouvez les instructions en détail sur la notice
La notice d’utilisation est fournie dans le pack, avec les palmes. Elle est également disponible here
Lumer is made in France, assembled and soldered by hand. Thus, each shoe is unique and slightly different. This has no impact on function nor durability of the fins. Those differences are not a warranty reason.
Lumer currently ships to France, Belgium and Switzerland.
Once the order is placed, it is impossible to change the following elements : number of products, shipping address, billing address, payment method.
You can contact customer support (see below) if needed.
If you receive a damaged pack, immediately take pictures of it and contact customer support (see below).
Your order is on the way ! The tracking link may take a few days to activate. Please note your order can be shipped the work day after confirmation.
Upon selecting your size, click on the « notify me » button and enter your email address. You will automatically get notified once your size is available.
In accordance with articles L.221-18 à L.221-28 of french consumer code, withdrawal rights can't be applied to sealed products for safety purposes. As such, Lumer isn't under withdrawal rights.
You can reach MD Future's customer support :
Via email : mdfuture@outlook.fr
Via letter :
MD Future - Lumer Customer Support
170 rue Barbès
18000 Bourges – France